1. What type of files can I send to Owl Studio Prints?
We recommend JPEG, JPG, PDF, Photoshop, Indesign or illustrator
2. What color mode should my files be?
- If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.
- You should always start and finish your designs in CMYK color mode.
3. What resolution should the file be?
- 300 DPI for a better outcome
- 72 DPI will be put on hold
-Images on low resolution might print out blurry.
4. How should I set up my bleed?
Bleed must extend past the cutline and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product. Please keep all text at least 0.125" inside the cut-line.
- The bleed for Standard Products is 0.125".
The bleed for Booklets and Presentation Folders is 0.25”
-Templates are available for each product.
5. Can I submit a front and back in the same file?
No. We are now specifically set up to process one side at a time, and this requires that each side of a job must be on a separate file.
2 FILES – 1FR, 1BK1 FILE – FR&BK
6. When creating a Spot UV job, you must include a Spot UV template file along with the regular print file.
The Spot UV template file is used to show where the UV coating needs to be applied. For better quality, we recommend creating mask files in vector based programs such as Illustrator or Photoshop. Please only use solid 100% K to indicate where you would like the UV. Do not use shadows, glows or grayscale images. White will indicate no UV. Remember, if it's white, you can write!
7. How do I get a grayscale image in a CMYK document?
Grayscale images that are converted to CMYK will have a color shift in the final print. That shift may be green or yellow. GRAYSCALE ON SCREEN GRAYSCALE AFTER PRINT Always check the CMYK values of your grayscale in the final CMYK document. If there are other values other than K in your grayscale image, there is a chance that the color will vary. To eliminate all values other than K, use your Channel Mixer (adjustment layer) in Photoshop, then click "Monochrome" and adjust accordingly.
8. What is rich black and how can I get it?
Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like. We recommend using C 60 M 40 Y 40 K 100 This will give you a deep, dark, rich black.
9. Why is there cracking on my scoring job?
When a job is coated with UV then scored and folded the job may begin to crack. During use, the cracks will become bigger and the ink may start to chip off. CLOSE UP SCORING Cracking is normal when coated jobs are scored and folded. Ordering the job without UV will help but may not prevent this. As the job is used and folded more and more, cracking will eventually happen.
10. How do I use templates? These templates will help you identify where the cut line, bleed line, and safety line, are located along with other information so you can design your art correctly.
Some of our templates are labeled as OUT and IN. This means that there is some folding involved with the template. OUT means the FRONT of the job and IN means the BACK. During the upload part of your order, remember that OUT is the FRONT and IN is the BACK. Here is an example of the fold-over business card template
11. How should I set up a Plastic Card job?
When designing plastic cards, it is important to keep in mind that the frosted and clear plastic cards are transparent. Since there is no white ink in CMYK, it is important to keep in mind that the frosted and clear plastic cards are transparent. The three designs above are the same as in the first picture. You will notice that the white area in the clear cards (right) and the frosted cards (center) has no ink and will show the transparent material it's printed on. In this case, the clear cards and frosted cards white area show up with no ink on the printed piece. Also, keep in mind that all colors that are printed on clear cards or frosted cards will be transparent as well. With the clear plastic cards, there might be a small percentage that may have light scratches. This issue originates from the manufacturer and is due to the material and handling. To help compensate for this, we run overs of the clear plastic cards to help meet the required quantity. Clear plastic cards will come with a thin protective layer on one side that can be peeled off. This is to prevent the cards from scratching during packaging and shipping.
12. How do I set up a Foil Worx job?
We offer 3 types of foil: Silver, Gold and Copper. We can only use one type of foil per order so for example you can not order a Foil Worx job with Gold foil on the front and Silver foil on the back. Foil job files are set up just like our Spot UV job files. You must provide a separate Foil mask file: black in the areas you want the foil and white in the areas you do not want the foil. All black areas should be solid 100% K with no other added colors. If you order a Foil Worx job with Spot UV, you'll need to provide separate mask files for the Foil (foil mask) and UV (spot uv mask), in which case you may be required to provide up to 6 files. Please keep in mind, however, that the Foil and UV coating can't overlap, both should be at least 1/16" apart to avoid foil peeling off. Also, avoid using small / fine text or lines for foil objects. For best results, please make sure that foil coverage is less than 50% of the entire print side. Also, be aware that there may be up to a 1/16" shift on the placement of the foil. Keep this in mind if you are trying to align foil with other printed artwork on the card.
13. What is 4over's standard round corner radius?
We offer 1/4" and 1/8" radius round corners to all of our customers. The image below shows the two different radiuses for comparison.
14. What is Akuafoil and how do I set it up?
With Akuafoil, you can turn a wide range of CMYK colors into multi-colored foils. Akuafoil uses a special processed foil system that is applied under a 4/c process to create an array of foil colors. It's simple, affordable, and makes your prints stand out from the crowd. For an Akuafoil job, you must include an Akuafoil mask file along with your CMYK file. The mask file indicates where the Akuafoil will be applied. The file setup is the same as Spot UV. Use 100% K where Akuafoil needs to be applied and white where the Akuafoil is not applied.
As shown above, the file on the left is the normal CMYK print file. If you want the logo to be Akuafoil, then your Akuafoil mask file should look like the file on the right. The white indicates no Akuafoil and black 100% K indicates where the Akuafoil will be applied. When uploading, please remember to upload separate files. Here are some more things to keep in mind when creating your Akuafoil artwork: Make sure the mask and CMYK print file are aligned. They should match exactly in size and position. Akuafoil works best on lighter colors. The darker the CMYK color, the less vibrant the Akuafoil effect. Do not use very thin or small text and artwork with Akuafoil. Use San Serif fonts above 12 point for best results. If you have Akuafoil applied to a white area, it will have a plain silver Akuafoil look. For better quality we recommend creating mask files in vector based programs such as Illustrator or CorelDRAW. If you would like plain silver Akuafoil to print, make sure to have at least 15% K in the CMYK print file area in order to obtain the highest quality silver Akuafoil effect.
15. How do I set up a Raised Spot UV job?
Raised Spot UV jobs are set up the same way as Spot UV jobs. When creating a Raised Spot UV job, you must include a Raised Spot UV mask file along with the regular print file. Please note, the mask file must be vector art created in vector-based programs such as Illustrator. The Raised Spot UV mask file is used to show where the UV coating needs to be applied. Please only use solid 100% K (C 0%, M 0%, Y 0%, K 100%) to indicate where you would like the UV. Do not use shadows, glows or grayscale images. White will indicate no UV.
-What's the difference between Spot UV and Raised Spot UV?
Spot UV is a flat finish of a shiny layer that goes on the exact spot where you would like your printed piece to have an area of a high gloss coating. Raised Spot UV is the same process, except the UV that gets applied stands out from the product, that if you run your fingers over the card you will feel the UV. The depth of the Raised Spot UV is 50 microns.
-What's the smallest size font I can use in my Raised Spot UV artwork? It is recommended that you do not use smaller than 6pt font on the Raised Spot UV Artwork. If, however, you use fonts with thicker strokes, it is recommended that you do not use smaller than 9pt font. Raised Spot UV - Fonts
-Why was my Raised Spot UV coating not applied all the way to the edge? Since Raised Spot UV coating needs a little bit of clearance to allow for smooth cutting, it won't be applied all the way to the edge. Raised Spot UV - Edge Cut
-Do you offer Raised Spot UV on both sides? Currently, we offer Raised Spot UV on one side only.